Effective Date: June 21, 2025
Website: https://emailmarketingbooster.com
At EmailMarketingBooster.com, we provide expert email marketing services to local and small businesses. As our offerings are 100% digital and strategy-based, we follow a clear and structured delivery process to ensure high-quality results for every client.
1. Nature of Service Delivery
All services sold through our website are digital and non-physical in nature. This includes email marketing strategy, campaign creation, automation setup, analytics reporting, and other related solutions. There is no shipping involved.
Services are delivered via:
- Email communication
- Cloud-based dashboards or tools (as applicable)
- Client access portals (if provided)
- Ongoing monthly updates and reports
2. Turnaround Time
Upon receiving your order and necessary inputs (e.g., business goals, email list, branding assets), our team typically delivers:
- Initial strategy & campaign setup: within 3 to 5 business days
- Ongoing monthly services: delivered in regular weekly or biweekly cycles, depending on your plan
- Revisions or edits (if included): within 2–3 business days after request
Note: These timelines are approximate and may vary based on service complexity, responsiveness, and workload.
3. Client Responsibilities for Delivery
To begin and complete service delivery efficiently, clients are required to:
- Provide accurate business information, access credentials (if applicable), and branding materials
- Respond to emails, requests, and approvals in a timely manner
- Cooperate with our team during onboarding and campaign planning
Delays caused by lack of client input will extend the delivery timeline.
4. Service Delivery Confirmation
Once your strategy or campaign is prepared and delivered via email or client dashboard, it will be considered delivered and fulfilled unless revisions are requested within the defined scope of work.
For recurring service plans, delivery is considered continuous and progressive throughout the billing cycle.
5. Late Deliveries or Service Interruptions
We are committed to timely and professional delivery. However, in rare cases such as:
- Unforeseen technical issues
- Internet or third-party platform downtime
- Force majeure (natural disasters, power outages, etc.)
There may be minor delivery delays. In such cases, we will inform you promptly and adjust the schedule accordingly.
6. Live Chat & Support Availability
Our support team is available via live chat and email during standard business hours to assist with:
- Delivery status updates
- Service questions or clarifications
- Revision or feedback submissions
7. Contact Us
If you have any questions or concerns about our Delivery Policy or your specific order, please contact us:
- Support: support@emailmarketingbooster.com
- Order Queries: order@emailmarketingbooster.com
- General Help: contact@emailmarketingbooster.com